Privacy Policy
Last updated: 10 July 2026 · Operator: LaunchSoft Solutions LLC · Dubai, United Arab Emirates · Contact: Ahmad.Abbas@launch-soft.com
1. Scope
This policy covers the AtlasAQ website (atlasaq.com), the AtlasAQ application, and our marketing and outreach activities. Cookies are covered in Section 11.
2. Who we are
AtlasAQ is operated by LaunchSoft Solutions LLC, based in Dubai, United Arab Emirates. For any privacy request, contact us at the email above.
3. Data we collect
| Category | Examples | Source |
|---|---|---|
| Account data | name, email, password (hashed), plan | you, at signup |
| Usage data | features used, searches, saved items, quota counters | automatically |
| Category preferences | markets and categories you select | you |
| Billing data | limited records; card details are handled by our payment processor | payment processor |
| Prospect / outreach data | business contact details for B2B outreach (name, role, business email, company) | third-party business-data providers |
| Technical data | IP address, device/browser, approximate location | automatically |
We do not use email-open tracking, and click tracking is off during our current pilot.
4. How we use your data
To provide and operate the service; for billing; for product improvement in aggregate; for relevant business-to-business marketing and outreach (see Sections 5 and 10); and for security, fraud prevention, and legal compliance.
5. Lawful basis
We rely on: performance of a contract (to provide the service); legitimate interests (product improvement and relevant B2B outreach); consent where required; and legal obligation. This is applied consistently with the UAE Personal Data Protection Law and, where applicable, the GDPR.
6. Sharing and processors
We share data only with service providers under contract, and we do not sell personal data. Our providers include hosting and infrastructure (Railway, Vercel), database and authentication (Supabase, with row-level security), queue and cache (Upstash Redis), search (Meilisearch), a third-party payment processor, privacy-friendly analytics (Plausible, cookieless), transactional email (Resend), an email outreach platform (Smartlead), and an email-verification provider.
We use Resend to send transactional email, including contact-form notifications and service-related messages. Resend processes email addresses, message content, and delivery metadata solely as needed to provide these email services. We do not use Resend for newsletters or marketing email, and we do not sell your data.
7. International transfers
Your data may be processed outside your country (including the UAE, EU, and US). We apply appropriate safeguards for such transfers as required by applicable law.
8. Retention
We retain account data for the life of your account and for a reasonable period afterward as required by law. Suppression-list entries are retained as needed to honor opt-out requests.
9. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. Contact us at the email above; we aim to respond within 30 days. You may also complain to the relevant supervisory authority or the UAE Data Office.
10. Marketing and opt-out
Every marketing email includes a working one-click opt-out, honored within 48 hours. We maintain a central suppression list, and opted-out contacts are not re-contacted. Our marketing emails include a physical mailing address. We verify addresses before sending and do not purchase low-quality mass lists.
11. Cookies and tracking
We use essential cookies for login and session management. We do not run email-open tracking, and we do not use third-party advertising cookies.
12. Security
We apply row-level security on our database, encryption in transit, and access controls. No system is perfectly secure, and we cannot guarantee absolute security.
13. Children
The service is for business users aged 18 or older. It is not directed to children, and we do not knowingly collect children's data.
14. Changes
We post updates here with a new effective date. We will notify you of material changes by email or in-app notice.
15. Contact
LaunchSoft Solutions LLC · Ahmad.Abbas@launch-soft.com · Dubai, United Arab Emirates.